We Optimise Your Research $

Australia’s leading provider of data collection and research support services

Data Collection

Computerised Telephone Interviewing – CATI: 50 CATI Stations – 2 telephone rooms to ensure Client confidentiality;

Online: Panels; WATI (Web Assisted Telephone Interviewing)

Face to Face (PAPI/CAPI – 40 CAPI Tablets): Door to Door; Street Intercept; Exit interviews; Shopping Centre; Mystery Shopping; Store Audits; Diary Placements.

Other: Mail Surveys, Test Panels, Ad Labs, Pilot Studies; Group and In-depth Recruitment.

Data Processing and Analysis

Data coding and entry; Surveycraft questionnaire specification writing; Production of report ready tables and electronic data and table files; Data in SPSS, ASCII, Excel or many other specified formats as required

Research Support Services

Almost all research involves complex B2B levels of stakeholders. We constantly interaction with our clients throughout the whole research process to ensure there are no misunderstandings, and all stakeholder needs and requirements are consistently considered. To enhance our customer’s research outcomes, we offer the following additional services:  Sampling; Questionnaire Design Assistance; Database Management; Statistical and Analytical Support.

Who We Are

We are a wholly Australian owned company founded in 1993, is a long standing, leading supplier of data collection and data analysis services to

facilitate the data field logistic requirements of market and social research agencies as well as any business or government organisations undertaking research projects.

What You Get

Full suite of data collection modalities

Computerised Telephone Interviewing – CATI: 50 CATI Stations – 2 telephone rooms to ensure Client confidentiality;
Online: Panels; WATI (Web Assisted Telephone Interviewing)
Face to Face (PAPI/CAPI – 40 CAPI Tablets): Door to Door; Street Intercept; Exit interviews; Shopping Centre; Mystery Shopping; Store Audits; Diary Placements.
Other: Mail Surveys, Test Panels, Ad Labs, Pilot Studies; Group and In-depth Recruitment.

Research design, sample advice and questionnaire design

Almost all research involves complex B2B levels of stakeholders. We constantly interaction with our clients throughout the whole research process to ensure there are no misunderstandings, and all stakeholder needs and requirements are consistently considered. To enhance our customer’s research outcomes, we offer the following additional services:  Sampling; Questionnaire Design Assistance; Database Management; Statistical and Analytical Support.

Data processing and analysis

Data coding and entry; Surveycraft questionnaire specification writing; Production of report ready tables and electronic data and table files; Data in SPSS, ASCII, Excel or many other specified formats as required

How We Do It

MarketMetrics is a national supplier of data collection services and employs over 300 fully trained interviewers to ISO/20252 Standards Australia wide. This includes a diverse range of interviewers capable of meeting any specific client’s needs, many of whom have been with us for over 20 years.

We are known and respected for the quality of our interviewers who have broad interviewing capability from senior executives, specialist legal and medical individuals to the general public and we full guarantee confidentiality. Knowing who and how to ask the right questions is our business. We utilise data collection techniques that generate reliable and valid research data.

Contact Us

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